Reliable Li-SOCl₂ Battery Pack Solution for Metering Devices in Switzerland
Background / Challenge
The customer is a Swiss company specializing in metering devices, requiring long-life, high-reliability battery solutions suitable for harsh and long-term operating environments.
After receiving the customer’s inquiry, several key challenges were identified:
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Lead time and logistics reliability were critical, due to the difficulty of exporting lithium batteries from China and transporting them to Europe.
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During the production stage, the customer requested an additional supercapacitor to be integrated into the battery pack to handle pulse current demands.
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At that point, the original battery pack was already close to completion, making design changes extremely challenging without impacting delivery.
The project required both technical flexibility and strong delivery execution under tight timelines.
Solution
PKCELL provided a ER34615 + HPC1550 (1S3P), 3.6V, 57Ah Li-SOCl₂ battery pack, supported by a comprehensive service and engineering response.
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Fast and Direct Communication:We proactively established real-time communication via WhatsApp, enabling rapid clarification of technical requirements, quantities, and application details.
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Rapid Quotation & Order Confirmation:After fully understanding the customer’s needs, we provided a clear and competitive quotation, which the customer confirmed quickly.
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Reliable Production & On-Time Delivery:Despite the complexity of lithium battery export and European logistics, we successfully completed and delivered the first trial order on time, exactly as required.
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Flexible Engineering Support:When the customer requested the late addition of a supercapacitor, we transparently communicated the limitations of modifying the existing order. In parallel, our engineering team rapidly developed a new battery pack design incorporating the supercapacitor. Within one week, we completed 3–5 prototype samples, and the supercapacitors were produced and shipped together with the original order—ensuring the customer could solve their issue without delay.
Why PKCELL?
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Stable and high-capacity Li-SOCl₂ battery solution tailored for metering applications
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Fast response and direct communication, reducing project uncertainty
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Flexible customization capability, even under tight timelines and late-stage changes
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Reliable delivery, despite complex international logistics
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Solution-oriented support, building long-term customer confidence
As a result of PKCELL’s fast response, technical flexibility, and reliable execution, the customer’s confidence increased significantly. Two months later, a repeat order of 400 battery packs was placed, confirming long-term cooperation.
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